/* V67 Support 2.0. Scoped to #page-support.sp-v67; theme variables only (dark + light themes). */
#page-support.sp-v67{--sp-line:var(--border,#2b2345);--sp-soft:var(--panel-bg,rgba(255,255,255,.035));--sp-acc:rgba(var(--accent-rgb,212,175,106),.12);--sp-good:var(--green,#22c55e);
  max-width:1100px;margin-left:auto;margin-right:auto}
#page-support.sp-v67 [hidden]{display:none!important}

/* hero */
#page-support.sp-v67 .sp2-hero{display:flex;flex-direction:column;gap:8px;margin:4px 0 22px;padding:26px 24px;border-radius:22px;border:1px solid var(--sp-line);
  background:radial-gradient(80% 120% at 100% 0,rgba(var(--accent-rgb,212,175,106),.16),transparent 60%),var(--bg-card)}
#page-support.sp-v67 .sp2-eyebrow{font:800 .72rem Inter,sans-serif;letter-spacing:.14em;text-transform:uppercase;color:var(--gold)}
#page-support.sp-v67 .sp2-hero h2{margin:0;font:800 clamp(1.7rem,3.6vw,2.4rem)/1.12 Sora,Inter,sans-serif;letter-spacing:-.015em;color:var(--text)}
#page-support.sp-v67 .sp2-hero>p{margin:0;max-width:620px;color:var(--text-muted);font-size:.95rem;line-height:1.55}
#page-support.sp-v67 .sp2-search{display:flex;align-items:center;gap:10px;margin:10px 0 4px;max-width:640px;padding:0 16px;height:52px;border-radius:14px;border:1px solid var(--sp-line);background:var(--bg,#0a0804);color:var(--text-muted);transition:border-color .2s,box-shadow .2s}
#page-support.sp-v67 .sp2-search:focus-within{border-color:var(--gold);box-shadow:0 0 0 3px rgba(var(--accent-rgb,212,175,106),.18)}
#page-support.sp-v67 .sp2-search input{flex:1;min-width:0;height:100%;border:0;background:transparent;color:var(--text);font:500 1rem Inter,sans-serif;outline:none}
#page-support.sp-v67 .sp2-trust{list-style:none;margin:6px 0 0;padding:0;display:flex;flex-wrap:wrap;gap:8px}
#page-support.sp-v67 .sp2-trust li{display:inline-flex;align-items:center;gap:7px;padding:6px 11px;border-radius:999px;border:1px solid var(--sp-line);background:var(--sp-soft);font-size:.8rem;font-weight:600;color:var(--text-muted)}
#page-support.sp-v67 .sp2-trust svg{color:var(--gold)}
#page-support.sp-v67 .sp2-dot{width:8px;height:8px;border-radius:50%;background:var(--sp-good);box-shadow:0 0 0 3px rgba(34,197,94,.18)}
#page-support.sp-v67 #sp2Status{color:var(--sp-good);border-color:rgba(34,197,94,.35)}
#page-support.sp-v67 #sp2Status.is-off{color:#f59e0b;border-color:rgba(245,158,11,.4)}
#page-support.sp-v67 #sp2Status.is-off .sp2-dot{background:#f59e0b;box-shadow:0 0 0 3px rgba(245,158,11,.18)}

/* two columns */
#page-support.sp-v67 .sp-wrap.sp2-grid{max-width:none;margin:0;display:grid;grid-template-columns:minmax(0,1.55fr) minmax(0,1fr);gap:22px;align-items:start}
#page-support.sp-v67 .sp-wrap #spSelfHelp{display:flex!important;flex-direction:column;gap:22px}
#page-support.sp-v67 .sp2-side{display:flex;flex-direction:column;gap:18px}
#page-support.sp-v67 .sp-block{margin:0}
#page-support.sp-v67 .sp-h{margin:0 0 12px;font:700 1.15rem Sora,Inter,sans-serif;color:var(--text)}
#page-support.sp-v67 .sp-h-row{display:flex;align-items:baseline;justify-content:space-between;gap:12px}
#page-support.sp-v67 .sp-link{background:none;border:0;padding:0;color:var(--gold);font:600 .86rem Inter,sans-serif;cursor:pointer}

/* topics */
#page-support.sp-v67 .sp-cards{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}
#page-support.sp-v67 .sp-card{position:relative;display:flex;flex-direction:column;align-items:flex-start;gap:3px;padding:14px;border-radius:16px;border:1px solid var(--sp-line);background:var(--bg-card);color:var(--text);text-align:left;cursor:pointer;font:inherit;transition:border-color .2s,transform .2s,background .2s}
#page-support.sp-v67 .sp-card:hover{border-color:rgba(var(--accent-rgb,212,175,106),.55);transform:translateY(-2px)}
#page-support.sp-v67 .sp-card.active{border-color:var(--gold);background:linear-gradient(180deg,var(--sp-acc),transparent),var(--bg-card)}
#page-support.sp-v67 .sp-ico{width:38px;height:38px;border-radius:11px;display:grid;place-items:center;margin-bottom:6px;background:var(--sp-acc);color:var(--gold);border:1px solid rgba(var(--accent-rgb,212,175,106),.25)}
#page-support.sp-v67 .sp-card b{font-size:.93rem}
#page-support.sp-v67 .sp-card small{font-size:.76rem;color:var(--text-muted)}
#page-support.sp-v67 .sp2-n{position:absolute;top:14px;right:14px;font-style:normal;font-size:.7rem;font-weight:700;color:var(--text-muted)}

/* FAQ */
#page-support.sp-v67 .faq-list{display:flex;flex-direction:column;gap:8px}
#page-support.sp-v67 .faq-list details{border:1px solid var(--sp-line);border-radius:14px;background:var(--bg-card);padding:0 16px;transition:border-color .2s}
#page-support.sp-v67 .faq-list details[open]{border-color:rgba(var(--accent-rgb,212,175,106),.5)}
#page-support.sp-v67 .faq-list summary{cursor:pointer;list-style:none;display:flex;justify-content:space-between;align-items:center;gap:12px;padding:14px 0;font-weight:600;font-size:.94rem;color:var(--text)}
#page-support.sp-v67 .faq-list summary::-webkit-details-marker{display:none}
#page-support.sp-v67 .faq-list summary::after{content:"+";flex:0 0 auto;font:400 1.3rem/1 Inter,sans-serif;color:var(--gold);transition:transform .2s}
#page-support.sp-v67 .faq-list details[open] summary::after{transform:rotate(45deg)}
#page-support.sp-v67 .sp2-ans{padding:0 0 14px}
#page-support.sp-v67 .sp2-ans p{margin:0;font-size:.89rem;line-height:1.62;color:var(--text-muted)}
#page-support.sp-v67 .sp2-ans p b{color:var(--text)}
#page-support.sp-v67 .sp2-acts{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px}
#page-support.sp-v67 .sp2-act{display:inline-flex;align-items:center;padding:7px 12px;border-radius:10px;border:1px solid rgba(var(--accent-rgb,212,175,106),.45);background:var(--sp-acc);color:var(--text);font:600 .82rem Inter,sans-serif;text-decoration:none;cursor:pointer}
#page-support.sp-v67 .sp2-act:hover{border-color:var(--gold)}
#page-support.sp-v67 .sp2-help{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin-top:12px;padding-top:10px;border-top:1px dashed var(--sp-line);font-size:.8rem;color:var(--text-muted)}
#page-support.sp-v67 .sp2-help button{padding:4px 12px;border-radius:999px;border:1px solid var(--sp-line);background:transparent;color:var(--text);font:600 .78rem Inter,sans-serif;cursor:pointer}
#page-support.sp-v67 .sp2-help button:hover{border-color:var(--gold)}
#page-support.sp-v67 .sp2-help.done{color:var(--sp-good)}
#page-support.sp-v67 .sp2-none{margin:10px 0 0;padding:14px;border-radius:14px;border:1px dashed var(--sp-line);font-size:.88rem;color:var(--text-muted)}

/* contact card */
#page-support.sp-v67 .sp-contact{max-width:none!important;margin:0!important;padding:20px!important;border-radius:20px!important}
#page-support.sp-v67 #supportReportOverview{display:flex;flex-direction:column;gap:12px}
#page-support.sp-v67 #supportReportOverview[style*="none"]{display:none!important}
#page-support.sp-v67 .sp2-way{display:flex;gap:12px;align-items:flex-start}
#page-support.sp-v67 .sp2-way b{display:block;font-size:.95rem;color:var(--text)}
#page-support.sp-v67 .sp2-way div>span{display:block;font-size:.82rem;line-height:1.5;color:var(--text-muted);margin-top:2px}
#page-support.sp-v67 .sp2-way-ico{flex:0 0 auto;width:38px;height:38px;border-radius:11px;display:grid;place-items:center;background:var(--sp-acc);color:var(--gold)}
#page-support.sp-v67 .sp2-points{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:6px}
#page-support.sp-v67 .sp2-points li{position:relative;padding-left:18px;font-size:.82rem;color:var(--text-muted)}
#page-support.sp-v67 .sp2-points li::before{content:"";position:absolute;left:2px;top:.45em;width:7px;height:7px;border-radius:50%;background:var(--gold)}
#page-support.sp-v67 .sp2-way-mail{flex-direction:column;gap:10px;margin-top:4px;padding-top:14px;border-top:1px solid var(--sp-line)}
#page-support.sp-v67 .sp2-way-mail .sp-mail{margin:0!important;padding:8px 14px 8px 8px;border-radius:12px;border:1px solid var(--sp-line);background:var(--sp-soft)}
#page-support.sp-v67 .sp-full{width:100%}

/* report form (inside the contact card) */
#page-support.sp-v67 #reportForm .form-group{margin-bottom:14px;text-align:left}
#page-support.sp-v67 #reportForm label{display:block;margin-bottom:6px;font-size:.84rem;font-weight:600;color:var(--text)}
#page-support.sp-v67 #reportForm input:not([type=file]),#page-support.sp-v67 #reportForm textarea{width:100%;box-sizing:border-box;padding:11px 12px;border-radius:12px;border:1px solid var(--sp-line);background:var(--bg,#0a0804);color:var(--text);font:500 .92rem Inter,sans-serif}
#page-support.sp-v67 #reportForm input:focus,#page-support.sp-v67 #reportForm textarea:focus{outline:none;border-color:var(--gold)}
#page-support.sp-v67 .sp-chips{display:flex;flex-wrap:wrap;gap:6px}
#page-support.sp-v67 .sp-chip{padding:7px 12px;border-radius:999px;border:1px solid var(--sp-line);background:transparent;color:var(--text-muted);font:600 .8rem Inter,sans-serif;cursor:pointer}
#page-support.sp-v67 .sp-chip.active{border-color:var(--gold);background:var(--sp-acc);color:var(--text)}
#page-support.sp-v67 .sp-hint{margin:6px 0 0;font-size:.76rem;color:var(--text-muted)}
#page-support.sp-v67 #reportForm .btn{margin-top:6px}
#page-support.sp-v67 .sp-success{display:flex;flex-direction:column;align-items:center;gap:10px;text-align:center;padding:10px 0}
#page-support.sp-v67 .sp-success-ico{width:52px;height:52px;border-radius:50%;display:grid;place-items:center;font-size:1.4rem;background:rgba(34,197,94,.12);color:var(--sp-good);border:1px solid rgba(34,197,94,.4)}
#page-support.sp-v67 .sp-success-title{font:700 1.05rem Sora,Inter,sans-serif;color:var(--text)}
#page-support.sp-v67 .ticket-id{font:800 1.4rem "JetBrains Mono",ui-monospace,monospace;letter-spacing:.06em;color:var(--gold);padding:8px 16px;border-radius:12px;border:1px dashed rgba(var(--accent-rgb,212,175,106),.5);background:var(--sp-acc)}

/* my tickets */
#page-support.sp-v67 #myReportsSection .sp-h{margin-bottom:2px}
#page-support.sp-v67 #myReportsSection .sp-sub{margin:0 0 10px;font-size:.82rem;color:var(--text-muted)}
#page-support.sp-v67 .sp-reports{max-width:none!important;margin:0!important;padding:0!important;border-radius:20px!important;overflow:hidden}
#page-support.sp-v67 .sp-toolbar{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:8px;padding:12px 14px;border-bottom:1px solid var(--sp-line)}
#page-support.sp-v67 .sp-summary{margin:0;font-size:.8rem;font-weight:600;color:var(--text-muted)}
#page-support.sp-v67 #myReportsList{display:flex;flex-direction:column}
#page-support.sp-v67 .report-card{margin:0!important;padding:14px!important;border:0!important;border-bottom:1px solid var(--sp-line)!important;border-radius:0!important;background:transparent!important;box-shadow:none!important}
#page-support.sp-v67 .report-card:last-child{border-bottom:0!important}
#page-support.sp-v67 .report-card.has-reply{background:linear-gradient(90deg,var(--sp-acc),transparent 70%)!important;box-shadow:inset 3px 0 0 var(--gold)!important}
#page-support.sp-v67 .report-card-header{display:flex;align-items:center;justify-content:space-between;gap:8px}
#page-support.sp-v67 .report-ticket{font:700 .82rem ui-monospace,monospace;color:var(--gold)}
#page-support.sp-v67 .sp-copy{margin-left:6px;padding:2px 8px;border-radius:7px;border:1px solid var(--sp-line);background:transparent;color:var(--text-muted);font:600 .7rem Inter,sans-serif;cursor:pointer}
#page-support.sp-v67 .report-status{font:700 .7rem Inter,sans-serif;padding:3px 9px;border-radius:999px;border:1px solid var(--sp-line);color:var(--text-muted)}
#page-support.sp-v67 .report-status.replied{color:var(--gold);border-color:rgba(var(--accent-rgb,212,175,106),.55);background:var(--sp-acc)}
#page-support.sp-v67 .report-status.open,#page-support.sp-v67 .report-status.in-progress{color:#60a5fa;border-color:rgba(96,165,250,.45)}
#page-support.sp-v67 .report-status.resolved{color:var(--sp-good);border-color:rgba(34,197,94,.45)}
#page-support.sp-v67 .report-subject{margin-top:8px;font-weight:600;font-size:.92rem;color:var(--text)}
#page-support.sp-v67 .report-meta{margin-top:2px;font-size:.76rem;color:var(--text-muted)}
#page-support.sp-v67 .report-desc{margin:8px 0 0;font-size:.84rem;line-height:1.5;color:var(--text-muted);display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
#page-support.sp-v67 .report-reply-box{margin-top:10px;padding:10px 12px;border-radius:12px 12px 12px 4px;background:var(--sp-soft);border:1px solid rgba(var(--accent-rgb,212,175,106),.35);font-size:.86rem;line-height:1.5;color:var(--text);white-space:pre-wrap}
#page-support.sp-v67 .report-reply-box strong{display:block;margin-bottom:4px;font-size:.72rem;letter-spacing:.06em;text-transform:uppercase;color:var(--gold)}
#page-support.sp-v67 .sp-escalate{display:flex;flex-wrap:wrap;align-items:center;gap:6px 10px;margin-top:10px;padding:10px 12px;border-radius:12px;background:rgba(245,158,11,.08);border:1px solid rgba(245,158,11,.35);font-size:.82rem}
#page-support.sp-v67 .sp-empty{padding:26px 18px;text-align:center;display:flex;flex-direction:column;align-items:center;gap:6px;font-size:.86rem;color:var(--text-muted)}
#page-support.sp-v67 .sp-empty p{margin:0}
#page-support.sp-v67 .sp-empty-t{font:700 1rem Sora,Inter,sans-serif;color:var(--text)!important}
#page-support.sp-v67 .sp-empty .btn{margin-top:8px}
#page-support.sp-v67 .sp-loading,#page-support.sp-v67 .sp-msg{padding:16px;font-size:.86rem;color:var(--text-muted);margin:0}

/* tablets / phones */
@media (max-width:980px){
  #page-support.sp-v67 .sp-wrap.sp2-grid{grid-template-columns:1fr}
}
@media (max-width:640px){
  #page-support.sp-v67 .sp2-hero{padding:20px 16px;border-radius:18px}
  #page-support.sp-v67 .sp2-search{height:48px}
  #page-support.sp-v67 .sp2-trust{display:grid;grid-template-columns:1fr 1fr}
  #page-support.sp-v67 .sp2-trust li{justify-content:flex-start;font-size:.74rem}
  #page-support.sp-v67 .sp-cards{grid-template-columns:1fr 1fr;gap:8px}
  #page-support.sp-v67 .sp-card{padding:12px}
  #page-support.sp-v67 .sp2-n{position:static;margin-top:4px}
  #page-support.sp-v67 .sp-contact{padding:16px!important}
}
@media (prefers-reduced-motion:reduce){#page-support.sp-v67 .sp-card{transition:none}}
#page-support.sp-v67 .sp2-more{margin-top:10px;width:100%;padding:11px;border-radius:12px;border:1px dashed rgba(var(--accent-rgb,212,175,106),.45);background:transparent;color:var(--gold);font:600 .88rem Inter,sans-serif;cursor:pointer}
#page-support.sp-v67 .sp2-more:hover{background:var(--sp-acc)}
#page-support.sp-v67 #supportReportOverview>.btn{margin-bottom:4px}